Arrival and check-in
Your confirmed check-in time, property access instructions and current key-safe code are sent privately before arrival.
Please do not travel to the property without first checking the details in your booking confirmation.
Guest Information
Helpful information before your stay
This public page covers the essentials. Security-sensitive information is supplied privately to confirmed guests.
Parking
Free off-road parking is available at the property. Please park considerately and keep neighbouring access points clear.
Complimentary Wi-Fi
Free high-speed Wi-Fi is available throughout the property.
For security, the network name and password are sent within your booking confirmation and private digital guest guide.
Guests are responsible for safe and appropriate use of the service and for complying with all applicable laws. If service is interrupted, please contact us.
Check-in and checkout times
The exact times applicable to your reservation are shown in your booking confirmation. Early arrival or late checkout must be agreed in advance.
House rules
These rules help us provide a comfortable stay while respecting our neighbours.
- No smoking or vaping inside.
- No parties, events or unregistered guests.
- Please respect neighbours and keep noise low, particularly at night.
- Pets are only permitted when agreed in advance.
- Please report damage or maintenance issues promptly.
Emergency information
Immediate danger: call 999.
NHS non-emergency advice: call 111.
Emergency property contact: 07971 515 313.
Checkout
Please leave by the checkout time shown in your booking confirmation.
Confirmed guests only
Your private digital guest guide
Confirmed guests receive a private guide before arrival containing the operational details needed for their stay.
Property access and key-safe instructions
Wi-Fi network name and password
Heating and appliance video guides
Television, shower and fuse-box guidance
Detailed arrival and departure instructions
The private guide is protected by an access code. Confirmed guests receive the portal link and code through Hospitable in their booking confirmation or pre-arrival message.